Shipping policy
Shipping Information
Barclay Archive ships worldwide from our fulfilment centre. Every order is tracked, and all duties and taxes are included in the price you pay — there is nothing to pay on delivery.
Shipping Rates & Delivery Times
Delivery times below include our 1–2 working day processing time.
- United Kingdom — $11.99 NZD · 5–7 working days
- France, Netherlands, Belgium, Germany, Denmark — $11.99 NZD · 5–9 working days
- Rest of Europe — $11.99 NZD · 7–14 working days
- United States — $16.99 NZD · 7–10 working days
- Canada — $16.99 NZD · 9–11 working days · Express available (7–9 working days)
- Australia — $11.99 NZD · 7–12 working days · Express available (6–9 working days)
- New Zealand — $11.99 NZD · 8–12 working days
- Japan, Korea, Singapore, Taiwan, Malaysia, Philippines, Thailand — $11.99 NZD · 5–10 working days
- Other destinations — $11.99–$14.99 NZD · 8–18 working days (shown at checkout)
- FREE standard shipping on every order over $105 NZD, worldwide.
Exact rates and delivery estimates for your address are always shown at checkout before payment. Prices display in your local currency.
Dispatch
Orders are processed and dispatched within 1–2 working days. You will receive a shipping confirmation email, followed by your tracking number once the carrier has scanned your parcel (usually within 24–48 hours of dispatch).
Tracking
Every order includes tracking. Your parcel is air-freighted to your country and then handed to your local postal carrier, so you will see local tracking updates for the final delivery.
Customs & Duties
All shipments are sent Delivered Duty Paid. Any import duties or taxes are covered by us — you will never be asked to pay a customs charge on delivery.
Delivery Issues
If your order has not arrived within the delivery window shown at checkout, please contact us at support@barclayarchive.com with your order number and we will investigate with the carrier on your behalf.
